FREQUENTLY ASKED QUESTIONS

WHO MAKES YOUR PRODUCTS?

I craft all my recipes and products by hand! I do not bulk order products and resell them, instead I pick every herb, oil, and fragrance to ensure there the products are fresh and one of a kind. I enjoy creating products that are unique just for you. 

ARE ALL YOUR PRODUCTS NATURAL?

Yes. I only use the finest natural ingredients in my products. From the herbs, salts, sugars, to the butters and oils I use, it is all hand picked to give you the best product possible. Time and care goes into making sure that my products are of the highest quality. There are no artificial fillers, parabens, or synthetics and everything is all natural. Some products are even organic and vegan, which will be noted in the product description. If there is an item that is not natural, I will notate in the description and explain why I chose this particular item. Some specific items like scrubs and creams will include a natural preservative to ensure safety from mold and other growing things. You definitely don’t want those things growing in your products or on your skin.

WHAT IS THE LEAD TIME ON SOAPS?

All of our soaps are currently made using the cold process method, which requires a curing time of at least 4 weeks. If some items are listed as a pre-order, if purchased, it will ship only after the date it is available. If you purchase more items with your order, you entire order will ship out when the soap is ready. This is not only for your safety, but to also ensure that you'll have a bar of soap that will be long-lasting.

WHY LYE IN SOAP MAKING?

The simple answer is: you can’t make soap without lye (sodium hydroxide). Now to be fair, lye itself is dangerous and extreme caution should be used when handling it. But without lye, the natural oils and butters used in soap making would remain just that, oils and butters. When you mix lye with those oils, they go through a process called saponification. This means the lye reacts with the oils, resulting in a product that is safe for use on the skin. No lye remains in the finished soap. If your bar of soap does not have lye or sodium hydroxide labelled, it may go under another name such as Sodium palmate, Saponified oils, Sodium palm kernelate, Sodium olivate, Sodium tallowate. If your soap does not contain any of these names, it is not soap and may be a beauty bar, which can sometimes contain harsh chemicals that remain.

WHAT IS AME HOME?

Ame Home is a line of home decor and furnishings, either made by my hand or purposefully curated by another local artisan.

DO YOU MAKE ALL YOUR CUTTING BOARDS BY HAND?

 Yes! All of the wood crafted items featured in Ame Home are made by myself and my partner. Our space located in Newburgh, NY gives us the opportunity to create beautiful handcrafted items and offer them to you. You can purchase a pre-made cutting board or if you would like a custom item, please visit the Custom Board section. New items are added periodically.

CUSTOM ORDERS

We love custom orders! Please contact us for any custom cutting boards, signs or other custom products.

WHEN WILL MY ORDER BE PROCESSED? 

After your order is placed, please allow for 3-5 days for your ordered to be processed and shipped. All my products are handcrafted and require time and care to make sure your product done properly. This process includes crafting, packaging and labeling. Making products by hand helps to preserve freshness and quality of the product. If you need your product for a specific date or event, please let me know and I will do my best to accommodate your needs.